Get Help SG

The description states that Get Help SG is a Singapore-only mental-health wayfinding tool. It is described as:

• A responsive web application
• Built with a guided, state-based interface
• Designed to help users answer: “How are you feeling today?”
• Then ask about the type of support they want (e.g., free or low-cost resources, public mental healthcare, private psychiatry, etc.)
• Includes provider listings by region and neighbourhood, with details like addresses, session fees, opening hours, booking methods, contact info, and source links
• Allows users to shortlist providers for later comparison
• Uses structured questions and deterministic recommendation rules, not AI inference at runtime
• Keeps urgent-help information visible throughout the experience

The tool is described as non-diagnostic, with a focus on navigation rather than clinical diagnosis.

Inference The product appears to be a directory + triage tool, not a therapy platform or diagnostic service. It is built for ease of use and privacy-conscious access.

The author states that Get Help SG was inspired by the need for a calmer, more practical starting point in navigating mental-health support in Singapore. The tool is positioned as:

• A guide to crisis lines, public care, affordable counselling, and clinics
• A non-diagnostic wayfinding tool
• Designed to help people describe what they need and be directed toward relevant resources

It is described as a low-friction conversational entry point, aiming to reduce overwhelm for users in distress.

Claim

The product positions itself as a safe, accessible, and non-clinical first step in mental-health navigation.

Inference It is not a replacement for professional care but a tool to help people find it.

The description states that the tool is designed for:

• People in Singapore who are seeking mental-health support
• Those who may be overwhelmed or unsure of where to start
• Users who want to explore free or low-cost resources, public healthcare, or private providers
• Individuals looking for region-specific care, including neighbourhood-based listings

It is not explicitly stated whether the tool targets specific demographics (e.g., youth, caregivers, LGBTQ+), though the author notes future plans to include those groups.

Inference The primary ICP appears to be individuals in Singapore who are seeking mental-health support but lack clarity on how to proceed. It may also serve as a resource for family members or caregivers.

The description does not state any pricing model, revenue streams, or monetization strategy. It is described as:

• A publicly deployed tool
• MIT-licensed
• Built with open-source and AI tools
• Not described as a paid service or subscription-based

Claim

The tool is free to use and publicly accessible.

Inference No evidence of a business model beyond public deployment and open-source licensing.

The project was built using:

• Next.js, React, TypeScript, Tailwind CSS, Vite
• Cloudflare Workers, Drizzle ORM, GitHub, Node.js
• AI tools: Codex, GPT-5.6-family models
• Responsive web design, structured questions, deterministic rules
• Privacy-by-design approach

The tool is described as:

• Deterministic in flow and recommendation logic
• Not sending user answers to an AI service at runtime
• Uses scraped data from public sources, manually verified for accuracy
• Built with a focus on usability, accessibility, and safety

Inference The technical stack suggests a modern, lightweight, privacy-conscious web application. The use of AI tools implies rapid prototyping and iteration.

The description states:

• The tool is publicly deployed
• Has a public MIT-licensed repository
• Can be tested via a live demo
• Submitted to the OpenAI 2026 hackathon
• Built by a single team member (Vanessa Koh)

There is no mention of:

• Users, customers, or engagement metrics
• Revenue or funding
• Headcount or team size beyond one person
• Adoption or usage data

Claim

The tool exists in a public demo and repository.

Inference No evidence of traction, adoption, or user engagement beyond the initial build.

The description does not mention any direct competitors. It is described as a Singapore-specific mental-health navigation tool, with no indication of how it compares to existing platforms or services in the market.

Inference The competitive landscape is unknown. It may be a niche solution for Singapore’s mental-health ecosystem, but this is not evidenced.

• No evidence of traction or user adoption beyond demo and public deployment
• Single-person team, which raises questions about scalability and long-term maintenance
• Data accuracy and completeness are noted as challenges — no system for continuous updates or verification
• No monetization strategy or business model described
• No indication of regulatory compliance in healthcare or mental-health services
• Use of scraped data without clear sourcing, verification, or liability mechanisms

Inference The tool is a prototype with limited commercial viability unless it gains traction and evolves into a more robust, scalable platform.

1. What is the current level of user engagement or feedback from the public demo?
2. How is data accuracy maintained over time? Is there a process for updating provider information?
3. Are there any plans to monetize or scale the tool beyond its current demo state?
4. Has the tool been reviewed by mental-health professionals or stakeholders in Singapore?
5. What are the risks of relying on scraped public data, and how does the team mitigate them?
6. How is the tool being promoted or distributed to users in Singapore?
7. Are there any legal or regulatory considerations around providing mental-health navigation?